The travel agency Explore Balkans doo, which uses the Explore Serbia brand, reserves the right to collect certain personal data when searching certain Internet pages of this Site in order to fulfill your requirements. Any collection of such data will be carried out in accordance with the privacy policy, as well as the applicable regulations on the protection of personal data.

Explore Serbia takes the privacy of your data seriously. If you use this Site, it means that you consent to the collection, use, and disclosure of your data in accordance with this privacy policy and that you agree to its binding character.

The information we receive from you

By visiting this Site you do not need to disclose any information about yourself. On individual pages of the Site, we ask for personal information about you in order to enable the provision of certain services. The information we receive from you may include your first and last name, address, phone numbers or e-mail address. We will never ask for additional information that is not necessary for you to get the service you requested. We obtain information via the online form and when you send us your information via e-mail.

Use of collected data

Information is also collected when you do not actively supply them, i.e. using different technologies and methods such as IP addresses and domains. In this way, personal data is not collected or stored.

We do not use information about the names of the domains we come to identify you personally, but based on these and other information, we measured the number of visits to the internet site, the average time spent on the site, the reviewed pages, etc. We will use this information solely to measure the frequency of visiting our website and improving content.

Detection of collected data

We will not disclose any information you provide to third parties, except in the following cases:

  • In the process of booking, we perform our services, and third parties participate in the provision of services
  • In case we have a legal obligation - if we get a court order or for the purpose of preventing fraud or other criminal actions

Unless the law requires, we will not in any way make available or distribute information about you to provide us without your prior approval.

We will also not sell your information to third parties or use them for marketing third parties.

Juvenile users

If you are underage, it is necessary to obtain the permission of your parent or guardian before giving us information about yourself. Juvenile users who do not have this type of authorization are not permitted to provide us with personal information.

Other internal sites

On our site you can find links to other websites that are not covered by this Privacy Policy.

If you access other websites using the given links, operators of these websites may request information from you to use in accordance with their privacy policies, which may differ from ours.

We can not answer for the privacy policy of other sites we do not manage.

Changes to Privacy Policy

If there are any changes to the Privacy Policy, we will publish the information in a timely manner on the site.