RULEBOOK ON CONDUCTING TOURS
Explore Balkans doo (further: Agency) provides the service of organization of travel, excursions and sightseeing.
Registration for the tour
The Agency conducts its business and sales via the Internet, i.e. performs online travel sales via the website http://explore-serbia.rs/en/ Accordingly, the Agreement on the provision of services-travel confirmation is concluded electronically between the Agency and the user of the services.
The contract is concluded at the moment when the Agency issues the Travel Confirmation to the Traveler electronically, and after the Traveler has paid the appropriate amount for the Trip, which is defined in the Travel Program (Program) and which contains the pre-contractual notice.
The Traveler submits the application electronically through the reservation system on the website http://explore-serbia.rs/en/, by e-mail to the address email@example.com, by phone call, SMS, via WhatsApp, Viber to the number +38163655777. The traveler can register for the trip at travel agencies that have concluded an agreement with the Agency on the indirect sale of travel (Intermediary).
Activities in nature
The agency organizes activities in nature that involve a certain risk. The traveler approaches these activities at his own risk and bears all the consequences that may arise for him.
For hiking and mountaineering tours that the Agency organizes and conducts in Serbia, it is valid that all passengers are insured in case of an accident. When registering for the tour, and no later than 2 days before the tour, you need to send us your first and last name and your personal number.